Bespoke accounting and taxation services in Saint Heliers
Privacy Policy
Stowers Butterworth Chartered Accountants
This Policy was last reviewed and updated on: May 2023
Stowers Butterworth values and respects the privacy of the people we deal with. Stowers Butterworth is committed to protecting your privacy and complying with the Privacy Act 2020 (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we collect about you may include:
l name;
l mailing or street address;
l date of birth;
l email address;
l phone number
l Place of birth
l IRD number
l ACC number
l WINZ number
l Bank a/c
How do we collect your personal information?
We collect your personal information directly from you when you:
l interact with us over the phone;
l interact with us in person;
l interact with us online;
l participate in surveys or questionnaires;
l attend a Stowers Butterworth event;
l subscribe to our mailing list;
l apply for a position with us as an employee, contractor or volunteer;
l providing physical documents
Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources, for example from the MBIE registers, IRD, DIA. We collect your personal information from these third parties so that we can carry out your instructions and fulfil your government compliance and other financial obligations.
How do we use your personal information?
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
l provide you with information or services that you request from us;
l deliver to you a more personalised experience and service offering;
l improve the quality of the services we offer;
l internal administrative purposes;
l marketing and research purposes;
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
l our third party service providers (for example, our IT providers);
l our marketing providers;
l our professional services advisors;
l Government departments
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of New Zealand. Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose to overseas third parties if:
l you have given us your consent to disclose personal information to that third party; or
l we reasonably believe that:
¡ the overseas recipient is subject to a law or binding scheme, and
¡ the law or binding scheme can be enforced; or
l the disclosure is required or authorised by a New Zealand law or court / tribunal order.
How do we protect your personal information?
Stowers Butterworth will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
l having a robust physical security of our premises and databases / records;
l taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;
l having technological measures in place (for example, anti-virus software, fire walls);
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
How to access and correct your personal information
Stowers Butterworth will endeavour to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within seven days.
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
office@stowersbutterworth.co.nz
09 575 9000
PO Box 25434, St Heliers